At Newrest Family Funerals, we understand that arranging the repatriation of a loved one from the UK to Canada can feel overwhelming during an already difficult time. As specialists in international repatriation services, we’ve created this detailed guide to help families navigate this complex process with clarity and confidence.
Key Takeaways:
– Standard repatriation typically takes 7-10 working days
– Basic costs start from £3,195, with total expenses ranging from £3,000 to £10,000
– Essential documentation includes death certificate, passport, and specific health certificates
– Both UK and Canadian funeral directors must be engaged in the process
– Professional embalming and zinc-lined coffins are required for international transport
Understanding the Initial Steps
The first 24-48 hours after a death are crucial for initiating the repatriation process. As your funeral services provider, we begin by registering the death at the local register office in the area where the death occurred. Our team will arrange the appointment and guide you through the required documentation. We’ll simultaneously notify the Canadian High Commission in London, and when necessary, contact the local coroner if the death was unexpected or occurred outside a hospital.
During this initial period, we also help families contact relevant insurance providers and medical professionals. If the deceased was under hospital care, we liaise directly with the medical staff to obtain necessary documentation. For those who passed away under GP care, we coordinate with the local medical practice to ensure all medical certificates are properly prepared.
Documentation and Legal Requirements
The paperwork required for international repatriation is extensive but manageable with proper guidance. A complete set of documentation includes the death certificate, for which we recommend obtaining multiple original copies, and the deceased’s passport, which can be either valid or expired. Our team arranges for the embalming certificate and freedom from infection certificate, both essential for international transport.
When required, we also obtain the Certificate of No Liability to UK Death Duties and the Coroner’s Out of England Certificate. For Canadian customs, we prepare additional documentation including proof of residency (if applicable), a formal letter from the next of kin authorizing repatriation, and all necessary customs declaration forms. Each airline may have specific documentation requirements, which our experienced team will handle as part of the arrangement process.
Financial Considerations and Support
Understanding and managing repatriation costs is an important aspect of the process. The basic repatriation package starts from £3,195, which covers our professional services, administration, collection and care of the deceased, a standard zinc-lined coffin, embalming, and documentation processing. Additional costs include air freight charges ranging from £700 to £1,200, documentation fees between £200 and £400, and Canadian funeral home receiving fees of approximately CAD 1,000 to 2,000.
We understand that these costs can be significant, which is why we offer various support options. For families with travel or life insurance, we assist with claim paperwork and coordination. Some families may qualify for the UK Funeral Expenses Payment, and we guide eligible clients through this application process. Our flexible payment arrangements help manage costs, and we can advise on ways to reduce expenses, such as opting for direct transport without additional services.
The Transportation Process
International repatriation requires careful coordination of multiple elements. The deceased must be prepared according to strict international regulations, including professional embalming and placement in a zinc-lined coffin that meets all air transport requirements. These coffins are hermetically sealed and properly labeled according to international protocols.
We primarily arrange departures through London Heathrow, which offers daily flights to major Canadian cities. For families in northern England or Scotland, we can also coordinate departures from Manchester or Glasgow airports. Main entry points in Canada include Toronto, Vancouver, Montreal, and Calgary, each with dedicated customs facilities for handling repatriation cases.
Cultural and Religious Considerations
Our service recognizes and respects the diverse cultural and religious requirements of different communities. For faiths requiring quick burial, we offer express services where possible. This includes special handling protocols and religious ceremonial arrangements as needed. We accommodate gender-specific handling requirements and can arrange for religious items to accompany the deceased when permitted by international regulations.
Working with Canadian Partners
We maintain strong partnerships with reputable Canadian funeral homes to ensure seamless care continues after arrival. Our Canadian partners handle customs clearance, local transport, and final arrangements according to family wishes and local regulations. They provide detailed guidance on local requirements and can arrange additional services such as ceremonies or viewings if desired.
The receiving funeral home in Canada will manage all necessary documentation at their end, including permits for burial or cremation according to provincial regulations. They also coordinate with local cemeteries or crematoriums and can arrange for additional services such as memorial ceremonies or religious observations.
Time Frame and Process Management
A typical repatriation takes between 7 and 10 working days, though this timeline can vary based on circumstances. The process begins with initial documentation and registration in the first two days, followed by body preparation and documentation processing over the next few days. Final checks, clearances, and customs documentation typically take another two days, with the final stage involving international transport and arrival processing in Canada.
Throughout this period, our team maintains constant communication with all parties involved, including airlines, customs officials, and Canadian partners. We provide regular updates to families and are available 24/7 to address any concerns or questions that arise during the process.
Post-Arrival Procedures
Once your loved one arrives in Canada, our service continues through our local partners. They manage customs clearance, transfer to local facilities, and coordination of final arrangements. We maintain contact with our Canadian colleagues to ensure all proceeds according to plan and provide updates to family members throughout the process.
Conclusion
While international repatriation involves complex procedures and coordination, our experienced team ensures the process runs as smoothly as possible. We remain committed to providing professional, compassionate service throughout every stage of the journey, supporting families during this difficult time with expertise and care.
Frequently Asked Questions
How quickly can repatriation be arranged?
While standard processing takes 7-10 days, we offer expedited services when possible, particularly for religious or cultural requirements. Additional fees may apply for urgent processing.
What happens if there are delays with documentation?
Our team maintains close relationships with relevant authorities and can often expedite processes. We provide secure storage and continued care of your loved one during any delays.
Can family members accompany the deceased during transport?
Yes, we can arrange for family members to travel on the same flight or a companion flight. We’ll coordinate with airlines to ensure smooth arrangements.
What support is available for families once the deceased arrives in Canada?
Our partner funeral homes in Canada provide full support services, including customs clearance, local transport, and arrangement of final services.
How are personal belongings handled during repatriation?
While some personal items can be included with the deceased, strict regulations apply. We provide detailed guidance on permitted items and alternatives for restricted ones.
For guidance and support available 24/7, contact Newrest Family Funerals:
Phone: 0800 111 4971
Email: [email protected]
Website: www.newrestfunerals.co.uk
All information and prices are current as of December 2024. Specific requirements and costs may vary based on individual circumstances.
Please contact for more details.
